Frequently Asked Questions
Find answers to common questions about AtCostRx and our medication price comparison service.
General Questions
What is AtCostRx?
AtCostRx is a medication price comparison service that helps you find the most affordable prescription medications. We aggregate pricing information from various sources including Cost Plus Drugs, GoodRx, and local pharmacies to provide you with transparent pricing options.
Is AtCostRx a pharmacy?
No, AtCostRx is not a pharmacy. We are a price comparison service that helps you find the best prices for your medications. We do not sell medications directly or fill prescriptions.
How accurate are the prices shown?
We strive to provide accurate and up-to-date pricing information, but prices may change without notice. We recommend verifying prices with the pharmacy before making a purchase, as actual prices may differ from those displayed.
Using Our Service
How do I search for medications?
You can search for medications by entering the generic name or brand name in our search bar. You can also browse medications by category on our medications page.
Do I need to create an account?
No, you do not need to create an account to use our price comparison service. You can search and compare prices anonymously.
How do I purchase medications?
AtCostRx provides pricing information to help you make informed decisions. To purchase medications, you'll need to contact the pharmacy directly or visit their website. We provide links to partner pharmacies where available.
Pricing and Savings
What is the difference between retail price and partner price?
The retail price is the standard price you might pay at a traditional pharmacy. The partner price is the discounted price available through our partner pharmacies and services like Cost Plus Drugs and GoodRx.
Are there any hidden fees?
AtCostRx does not charge any fees for using our price comparison service. However, individual pharmacies may have their own fees or requirements. Always check with the pharmacy for complete pricing details.
Do you offer coupons or discounts?
We display available discounts and savings through our partner services. Some pharmacies may offer additional coupons or discount programs that you can access directly through their websites.
Privacy and Security
Is my information secure?
Yes, we take your privacy and security seriously. We implement appropriate security measures to protect your information. For more details, please review our Privacy Policy.
Do you share my information with pharmacies?
We do not automatically share your personal information with pharmacies. When you choose to purchase from a pharmacy, you'll provide your information directly to them according to their privacy policies.
Technical Support
What browsers are supported?
AtCostRx works with all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser.
Is AtCostRx mobile-friendly?
Yes, our website is fully responsive and works well on mobile devices, tablets, and desktop computers.
What should I do if I find an error?
If you find any errors or have questions about our service, please contact us using the information below. We appreciate your feedback and will address any issues promptly.
Still Have Questions?
If you couldn't find the answer to your question above, please don't hesitate to contact us:
Email: support@atcostrx.com
Phone: (555) 123-4567
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST